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Personal data | ProVans

Cookie Policy for ProVans

This is the Cookie Policy for ProVans, accessible from www.day-tours-from-avignon.com.

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies, please read "What Are Cookies".

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site. This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page. As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price. The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods: Email: contact@provans-tours.com

Data Processing

Background and Purpose of Processing

The reservation widgets used on our website are provided by Bókun. In relation to this service, Bókun may process information and data, which can be considered Personal Data in the meaning of data protection legislation, i.e. Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016 effective from 25 May 2018 (“Data Protection Legislation”), on behalf of ProVans. Where Bókun processes such Personal Data on behalf of ProVans, Bókun is considered a data processor according to Data Protection Legislation, and ProVans a data controller.

Data Processing and Categories of Personal Data

Bókun will process the personal data uploaded by ProVans on its software. They include: Name,Contact information, Age, Address.

Bókun shall ensure that its employees, and others who have access to the Personal Data, only process the Personal Data according to the instructions given by ProVans. Bókun shall ensure that all employees, and others who may have access to the Personal Data, have committed themselves to confidentiality about everything they learn of while processing Personal Data on behalf of ProVans. Bókun shall ensure that appropriate technical and organizational measures are implemented to ensure a level of security of the Personal Data processed on behalf of ProVans. Bókun may transfer Personal Data outside the European Economic Area, however only if such transfer is to an entity in a country that provides an adequate level of personal data protection within the meaning of Data Protection Legislation or the entity: (a) is part of the EU-U.S. Privacy Shield Framework; or (b) uses Standard Contractual Clauses adopted by the European Commission. If the mechanism used by the parties for the transfer of Personal Data to third countries should become invalid, the Parties will promptly put in place an alternative mechanism for the transfer of Personal Data to third countries. Bokun primarily hosts the Personal Data at Amazon Web Services. Bókun uses sub-processors to perform specific processing activities. A list of these sub-processors shall be available upon reasonable request. Bókun shall impose materially the same data protection obligations on any sub-processor.

Erasure of Personal Data

Bókun shall, in consult with ProVans, erase the Personal Data where the data is no longer necessary in relation to the purposes for which they were collected, unless otherwise required by law. Provans can at any time instruct Bókun to erase Personal Data.

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